This revision of the Child Protective Services Handbook was published on July 1, 2015.
CPS wants to ensure that the general public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy e-mail box for the general public: CPSPolicyQuestions@dfps.state.tx.us. Please feel free to contact us, via this email address, with any general questions related to policy.
For questions or concerns regarding specific cases, please contact the caseworker or supervisor, or the Office of Consumer Affairs at 1-800-720-7777.
When a Child Dies (PATS 8147)
This policy has been revised to add language that instructs regional directors what to do when a child death occurs that could be related to unreported abuse or neglect.
2331 When a Child Dies