DFPS protects the unprotected – children, elderly, and people with disabilities – from abuse, neglect, and exploitation.
Source: CPS memo April 3, 2017
This revision of the Child Protective Services Handbook was published on April 3, 2017.
CPS wants to ensure that the general public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy e-mail box for the general public: CPSPolicyQuestions@dfps.state.tx.us Please feel free to contact us, via this email address, with any general questions related to policy.
For questions or concerns regarding specific cases, please contact the caseworker or supervisor, or the Office of Consumer Affairs at 1-800-720-7777.
This revision clarifies the definition of home of removal. See:
A. Removal Requirements
This revision addresses the process when a child safety specialist returns a second approver case because additional actions are required to ensure child safety.
2292 Action on Submitted Investigations
The item below is revised to add language stating that a safety plan must not contradict existing court orders. See:
3200 CPS Actions When Danger to a Child is Present
This heading title had an error and was corrected. See:
5513.2 Status Report (Form 2070) – Filed 10 Days Before the Status