DFPS protects the unprotected – children, elderly, and people with disabilities – from abuse, neglect, and exploitation.
Source: CPS revision memo June 1, 2017
This revision of the Child Protective Services Handbook was published on June 1, 2017.
CPS wants to ensure that the general public understands what critical actions caseworkers are required to perform and why. To further this understanding, CPS has set up a policy e-mail box for the general public: CPSPolicyQuestions@dfps.state.tx.us. Please feel free to contact us, via this email address, with any general questions related to policy.
For questions or concerns regarding specific cases, please contact the caseworker or supervisor, or the Office of Consumer Affairs at 1-800-720-7777.
CPS Emergency Assistance Eligibility (PATS 10007)
This revision adds section 2700 to the CPS Handbook. This provides direction on collecting information to complete the Emergency Assistance (EA) Eligibility section in IMPACT.
2700 Emergency Assistance (EA) Eligibility
2710 Determining Annual Family Income